Contact Email & Phone Numbers:
General Contact Info
Toll Free: 800-362-7959
Main Phone: 847-428-9494
Fax: 847-428-7744
After Hours Technical Assistance: 1-800-373-8306
Sales Department
Toll Free (USA): 800-362-7959
Or Local: 847-428-9494
*Option 2 for Drive Sales and Existing Order Inquiries
*Option 3 for Control Panel Sales
Sales Office Fax: 847-428-7744
Email: sales@peinfo.com
Technical Help / Product Assistance
Toll-Free (USA): 800-362-7959
Or Local: 847-428-9494
*Option 4 for Technical Help (Troubleshooting/Programming)
After Hours Technical Assistance: 1-800-373-8306
NOTE: If you are calling in reference to a product you own, please have the model and serial number available when you call.
Technical Support Email: sales@peinfo.com
Product Service Information
Toll-Free (USA): 800-362-7959 Or Local: 847-428-9494
*Option 5 Instructions for Product Service and Repair Center
Product Service Center Fax: 847-428-9420
Request a Customer Care number for a return/repair by submitting the request form found here.
Product Service Center Email (repairs/returns only): service@peinfo.com
More information about our product services and procedures can be viewed here.
PE® Headquarters
561-8 Plate Dr. East Dundee, IL 60118-2467 USA
