Service Quick-Link Menu:
- Options for Contacting Us
- Request a Quote
- Product Service Request Form (Repairs / Returns)
- Customer Care Inquiry
- Order Shipments
- Training and Events
- Our Customer Care Philosophy – Current Page
Are you looking for Technical Support information? View our Solutions area.
Customer Care and Services
At Power Electronics®, we take Customer Care to the next level and make every effort to go beyond the industry norm.
We feel that if the customer feels comfortable working with Power Electronics® – not just before the purchase, but after the purchase – a better relationship can be built. Some examples of this are order confirmations on every order, immediate shipping information on RED or BLUE orders, 24-hour Customer Care line, around-the-clock technicians, same-day shipments (even same-day deliveries), quick turnaround on repairs, and more, when necessary. By doing this, we hope to fulfill our customer’s needs and keep a growing relationship with them.
We also aim to offer FAST quotes and FASTER delivery times on our products and custom control panel projects! Request a quote today!
We ask that you use the Quick-Links offered on this page to better assist you, or you can contact us by phone, e-mail, or by using the contact forms available on this website.
If you have a PE® product that needs to be evaluated for service or repair, you can use our Product Service Request Form to submit your request.
If you would like to contact our Product Service team regarding an existing Customer Care item, or if you are having trouble with the Product Service Request Form, you can use our Customer Care Inquiry Form.
We also offer training classes! Follow the links on this page for more information or to register.