Customer Care Number Request

Product Repair/Return Request Form (Customer Care Number Request)

Requester Information

PE® Serial Number Age Calculator
PE® products are well-known in the industry for being long-lasting and durable. Our units are often found operating in the field for 20 years or more!

How old is your product? Enter the serial number here to calculate the item's approximate age:
Product Service/Repair Age Guidelines:
0-2 years: The product may be within a limited warranty period, but diagnosis and repair charges may also still apply (depending on the type of damage found).
2-10 years: Repairs recommended – unless visibly corroded or badly damaged, the units are usually repairable. Repairs for units within this age range are often significantly less expensive than purchasing a new unit.
10-15 years: Send in the item for a service quote at your own discretion. Due to age, repair costs may be higher, and even after the unit is repaired it may have limited service life remaining. Keep in mind: Diagnosis Fees will be due even if you decide to NOT perform repairs.
15+ years: Repairs not recommended. Repairs on units that are in this age range may be POSSIBLE (depending on availability of parts), but a new/replacement unit is generally recommended instead.

About Power Electronics® International, Inc.®

As a world-class manufacturer of Micro-Speed® variable frequency drives and Smooth-Move® reduced torque control units, PE® equipment is world-renowned for high reliability and quality. Multi-Vector® drives also make PE® the world leader in heavy-duty closed-loop quality hoist speed control. With over a quarter of a million crane/hoist motions utilizing Power Electronics® International, Inc.® equipment, you can be assured if it's PE® then it's the best! PE® is also a UL and cUL approved manufacturer of quality control panels and automation systems.

Contact us today!
Email: sales@peinfo.com
Phone: (847) 428-9494

All PE® products are MADE IN THE U.S.A.

Join the Power eLetter!
Sign up to receive our timely product and company updates.

© 2025 Power Electronics® International, Inc.® — 561-8 Plate Drive, East Dundee, IL 60118-2467 USA