Customer Care

At Power Electronics®, we take Customer Care to the next level, and make every effort to go beyond the industry norm.

We feel that if the customer feels comfortable working with Power Electronics® – not just before the purchase, but after the purchase – a better relationship can be built. Some examples of this are: Order confirmations on every order, immediate shipping information on RED or BLUE orders, 24-hour Customer Care line, around-the-clock technicians, same-day shipments (even same-day deliveries), quick turn around on repairs, and more, when necessary. By doing this, we hope to fulfill our customer’s needs, and keep a growing relationship with them.

We ask that you use the links offered on the left to better assist you, or you can contact us by phone, fax, e-mail, or by using the contact forms available on this website.

If you have a PE® product that needs to be evaluated for service or repair, you can use our Product Service Request Form to submit your request.

If you would like to contact our Product Service team regarding an existing Customer Care item, or if you are having trouble with the Product Service Request Form, you can use our Customer Care Inquiry Form.

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All PE® Products are Made in the U.S.A. <span class=notranslate>PE</span><sup>®</sup> made in USA

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© Copyright 2018 Power Electronics® International Inc. 561-8 Plate Drive, East Dundee, Illinois 60118-2467 USA