Order Change, Follow-Up, or Status Request Form

Use this form if you:

  • Have already placed an order with PE and would like an update regarding the order’s status.
  • Need to change or update your order (address, shipping, other order details).
  • Have any other questions about your existing order.
  • DO NOT use this form if you have already submitted a request for this order. In this case, you may follow up on an earlier request by logging in here.
  • DO NOT use this form to create or follow up on service/repair Customer Care items. Go here for more information on repair/service requests.

We look forward to hearing from you!