{"id":51566,"date":"2022-08-18T12:13:49","date_gmt":"2022-08-18T17:13:49","guid":{"rendered":"https:\/\/www.peinfo.com\/?page_id=51566"},"modified":"2024-01-03T14:46:27","modified_gmt":"2024-01-03T20:46:27","slug":"order-status-request","status":"publish","type":"page","link":"https:\/\/www.peinfo.com\/order-status-request\/","title":{"rendered":"Order Change, Follow-Up, or Status Request"},"content":{"rendered":"<div class=\"kb-row-layout-wrap kb-row-layout-id51566_56434a-ad alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-right-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n\n<div class=\"wp-block-kadence-column kadence-column51566_caad7c-68 inner-column-1\"><div class=\"kt-inside-inner-col\">\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns51566_fc4085-bf\"><a class=\"kb-button kt-button button kb-btn51566_4d2748-09 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline kt-btn-has-text-true kt-btn-has-svg-true wp-block-kadence-singlebtn\" href=\"https:\/\/www.peinfo.com\/contact-us-choice\/\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_arrowLeft kt-btn-icon-side-left\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><line x1=\"19\" y1=\"12\" x2=\"5\" y2=\"12\"\/><polyline points=\"12 19 5 12 12 5\"\/><\/svg><\/span><span class=\"kt-btn-inner-text\">Back to Other Contact Options<\/span><\/a><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-Y7z4AD\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading eplus-kCQFET has-text-color\" id=\"order-change-follow-up-or-status-request-form\" style=\"color:#ea6b1b\">Order Change, Follow-Up, or Status Request Form<\/h2>\n\n\n\n<p class=\"eplus-kvdfH9\">Use this form if you:<\/p>\n\n\n\n<ul class=\"eplus-4NpazY\">\n<li>Have already placed an order with PE and would like an update regarding the order&#8217;s status. <\/li>\n\n\n\n<li>Need to change or update your order (address, shipping, other order details).<\/li>\n\n\n\n<li>Have any other questions about your existing order.<\/li>\n\n\n\n<li>DO NOT use this form if you have already submitted a request for this order. In this case, you may follow up on an earlier request by logging in <a rel=\"noreferrer noopener\" href=\"https:\/\/powerknowledge.peinfo.com\/order-status\" target=\"_blank\">here<\/a>.<\/li>\n\n\n\n<li>DO NOT use this form to create or follow up on service\/repair Customer Care items. <a href=\"https:\/\/www.peinfo.com\/customer-care\/customer-care-number-request\/\">Go here<\/a> for more information on repair\/service requests. <\/li>\n<\/ul>\n\n\n\n<p class=\"eplus-knMBrg\">We look forward to hearing from you!<\/p>\n\n\n\n\t\t\t\t\t<script>\n\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\tportalId: 5130716,\n\t\t\t\t\t\t\t\tformId: \"3ee2e248-8e02-44de-bba0-20082fbfc752\",\n\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1716035825000-4300094706\",\n\t\t\t\t\t\t\t\tregion: \"na1\",\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t})});\n\t\t\t\t\t<\/script>\n\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1716035825000-4300094706\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column51566_b0218e-6c inner-column-2\"><div class=\"kt-inside-inner-col\">\n<h3 class=\"eplus-DOU8Z4 has-text-color wp-block-heading\" style=\"color:#0157a8;font-size:25px\">Quick Solution Links:<\/h3>\n\n\n\n<ul class=\"eplus-VdpexH\"><li><a class=\"ek-link\" href=\"https:\/\/www.peinfo.com\/contact-us-choice\/\">Options for Contacting Us<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/www.peinfo.com\/customer-care\/customer-care-number-request\/\">Product Service Request<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/www.peinfo.com\/customer-care\/pe-customer-care-inquiry\/\">Customer Care Inquiry<\/a><\/li><li><a aria-label=\"Troubleshooting Guide and FAQs (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"ek-link\" href=\"https:\/\/powerknowledge.peinfo.com\/knowledge\/troubleshooting-and-product-assistance\" target=\"_blank\">Troubleshooting Guide and FAQs<\/a><\/li><li><a aria-label=\"Help with P.C.22 Code (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"ek-link\" href=\"https:\/\/powerknowledge.peinfo.com\/knowledge\/pc22-video\" target=\"_blank\">Help with P.C.22 Code<\/a><\/li><li><a aria-label=\"Gang-Set Programming (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"ek-link\" href=\"https:\/\/powerknowledge.peinfo.com\/knowledge\/how-do-i-perform-a-gang-set-with-my-drive-1\" target=\"_blank\">Gang-Set Programming<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/www.peinfo.com\/customer-care\/request-quote\/\">Request Quote<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/www.peinfo.com\/customer-care\/pe-shipments\/\">Order Shipments<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/www.peinfo.com\/customer-care\/\">Our Customer Care Philosophy<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/www.peinfo.com\/customer-care\/privacy-policy\/\">Privacy Policy<\/a><\/li><\/ul>\n\n\n\n<p class=\"eplus-NnMm8c\"><\/p>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Order Change, Follow-Up, or Status Request Form Use this form if you: We look forward to hearing from you!<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"PE\u00aecustomers, use the form found on this page if you have already placed an order with us, and you would like an update regarding the order&#039;s status. ","_seopress_robots_index":"","_gspb_post_css":"","content-type":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/www.peinfo.com\/wp-json\/wp\/v2\/pages\/51566"}],"collection":[{"href":"https:\/\/www.peinfo.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.peinfo.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.peinfo.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.peinfo.com\/wp-json\/wp\/v2\/comments?post=51566"}],"version-history":[{"count":0,"href":"https:\/\/www.peinfo.com\/wp-json\/wp\/v2\/pages\/51566\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.peinfo.com\/wp-json\/wp\/v2\/media?parent=51566"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}