{"id":45814,"date":"2020-12-24T13:05:25","date_gmt":"2020-12-24T19:05:25","guid":{"rendered":"https:\/\/www.peinfo.com\/?page_id=45814"},"modified":"2024-01-08T12:25:58","modified_gmt":"2024-01-08T18:25:58","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.peinfo.com\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<div class=\"kb-row-layout-wrap kb-row-layout-id45814_cdb1e4-d4 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-right-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n\n<div class=\"wp-block-kadence-column kadence-column45814_fd60a4-1b inner-column-1\"><div class=\"kt-inside-inner-col\">\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns45814_4cfbdb-39\"><a class=\"kb-button kt-button button kb-btn45814_bc66de-61 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline kt-btn-has-text-true kt-btn-has-svg-true wp-block-kadence-singlebtn\" href=\"https:\/\/www.peinfo.com\/contact-us-choice\/\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_arrowLeft kt-btn-icon-side-left\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><line x1=\"19\" y1=\"12\" x2=\"5\" y2=\"12\"\/><polyline points=\"12 19 5 12 12 5\"\/><\/svg><\/span><span class=\"kt-btn-inner-text\">Back to Other Contact Options<\/span><\/a><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-Y7z4AD\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading eplus-kCQFET has-text-color\" id=\"technical-support-and-follow-up-request-form\" style=\"color:#ea6b1b\">Technical Support and Follow-Up Request Form<\/h2>\n\n\n\n<p class=\"eplus-kvdfH9\">Use this form to make a request for the following:<\/p>\n\n\n\n<ul class=\"eplus-4NpazY\">\n<li>TECHNICAL ASSISTANCE for any PE drive, control panel, or other equipment.<\/li>\n\n\n\n<li>GENERAL INFO about PE products. <\/li>\n\n\n\n<li>ACCOUNT or PAYMENT inquiries.<\/li>\n\n\n\n<li>Help finding a local dealer\/distributor of our products<\/li>\n<\/ul>\n\n\n\n<p>DO NOT use this form for any of the below requests &#8211; follow the links.  <\/p>\n\n\n\n<ul class=\"eplus-4NpazY\">\n<li>For MANUAL REQUESTS <a href=\"https:\/\/www.peinfo.com\/operation-manual-request\/\">Click Here Instead<\/a>. (You will need the MODEL and SERIAL NUMBER of the drive or product.)<\/li>\n\n\n\n<li>For QUOTE REQUESTS <a class=\"ek-link\" href=\"https:\/\/www.peinfo.com\/solutions\/request-quote\/\">Click Here Instead<\/a>.<\/li>\n\n\n\n<li>For existing ORDER INQUIRIES, including ORDER STATUS and tracking information, <a href=\"https:\/\/www.peinfo.com\/order-status-request\/\">Click Here Instead<\/a>. <\/li>\n<\/ul>\n\n\n\n<p class=\"eplus-knMBrg\">We look forward to hearing from you!<\/p>\n\n\n\n<div class=\"wp-block-leadin-hubspot-form-block\">\n\t\t\t\t\t<script>\n\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\tportalId: 5130716,\n\t\t\t\t\t\t\t\tformId: \"2d9781ba-c2f7-4a15-80d7-355b55114835\",\n\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1716054209000-7157908713\",\n\t\t\t\t\t\t\t\tregion: \"na1\",\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t})});\n\t\t\t\t\t<\/script>\n\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1716054209000-7157908713\"><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column45814_ad79e6-9a inner-column-2\"><div class=\"kt-inside-inner-col\">\n<h3 class=\"eplus-DOU8Z4 has-text-color wp-block-heading\" style=\"color:#0157a8;font-size:25px\">Quick Solution Links:<\/h3>\n\n\n\n<ul class=\"eplus-VdpexH\"><li><a class=\"ek-link\" href=\"https:\/\/www.peinfo.com\/contact-us-choice\/\">Options for Contacting Us<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/www.peinfo.com\/customer-care\/customer-care-number-request\/\">Product Service Request<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/www.peinfo.com\/customer-care\/pe-customer-care-inquiry\/\">Customer Care Inquiry<\/a><\/li><li><a aria-label=\"Troubleshooting Guide and FAQs (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"ek-link\" href=\"https:\/\/powerknowledge.peinfo.com\/knowledge\/troubleshooting-and-product-assistance\" target=\"_blank\">Troubleshooting Guide and FAQs<\/a><\/li><li><a aria-label=\"Help with P.C.22 Code (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"ek-link\" href=\"https:\/\/powerknowledge.peinfo.com\/knowledge\/pc22-video\" target=\"_blank\">Help with P.C.22 Code<\/a><\/li><li><a aria-label=\"Gang-Set Programming (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"ek-link\" href=\"https:\/\/powerknowledge.peinfo.com\/knowledge\/how-do-i-perform-a-gang-set-with-my-drive-1\" target=\"_blank\">Gang-Set Programming<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/www.peinfo.com\/customer-care\/request-quote\/\">Request Quote<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/www.peinfo.com\/customer-care\/pe-shipments\/\">Order Shipments<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/www.peinfo.com\/customer-care\/\">Our Customer Care Philosophy<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/www.peinfo.com\/customer-care\/privacy-policy\/\">Privacy Policy<\/a><\/li><\/ul>\n\n\n\n<p class=\"eplus-NnMm8c\"><\/p>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Technical Support and Follow-Up Request Form Use this form to make a request for the following: DO NOT use this form for any of the below requests &#8211; follow the links. We look forward to hearing from you!<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_gspb_post_css":"","content-type":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/www.peinfo.com\/wp-json\/wp\/v2\/pages\/45814"}],"collection":[{"href":"https:\/\/www.peinfo.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.peinfo.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.peinfo.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.peinfo.com\/wp-json\/wp\/v2\/comments?post=45814"}],"version-history":[{"count":4,"href":"https:\/\/www.peinfo.com\/wp-json\/wp\/v2\/pages\/45814\/revisions"}],"predecessor-version":[{"id":63214,"href":"https:\/\/www.peinfo.com\/wp-json\/wp\/v2\/pages\/45814\/revisions\/63214"}],"wp:attachment":[{"href":"https:\/\/www.peinfo.com\/wp-json\/wp\/v2\/media?parent=45814"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}